RodeoSlot Privacy Policy

At RodeoSlot, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit rodeoslot.com, create an account, or use our gaming and sports betting services. By registering with us, you confirm that you have read and understood this policy and agree to the practices described below.

Information We Collect

We collect several categories of information to provide you with a secure and personalised experience. Our RodeoSlot platform gathers data both directly from you and automatically through your interactions with our services.

• We gather registration data such as your name, date of birth, email address, phone number, and country of residence
• We collect identity verification documents (KYC) including proof of identity and proof of address, particularly before your first withdrawal
• We track your gaming activity, deposits, withdrawals, wagering history, and bonus usage to improve our services and comply with licensing obligations
• We record payment details related to your chosen deposit methods, such as Visa, Mastercard, Skrill, Neteller, Interac, bank transfers, and cryptocurrency wallets (BTC, ETH, USDT, and others)
• We collect technical data such as IP address, device type, browser version, and operating system when you access our site or app
• We log your communications with our customer support team, including live chat transcripts and emails sent to support@rodeoslot.com

How We Use Your Data

Our RodeoSlot team processes your personal information for clearly defined purposes connected to running a licensed gambling operation under the Curacao Gaming Authority, licence No. OGL/2024/790/0272. We use your data to:

• Verify your identity and age, and confirm your eligibility to play based on your country of residence
• Process deposits and withdrawals, including compliance checks for bank transfers, crypto transactions, and e-wallet payments
• Prevent fraud, money laundering, and unauthorised account access
• Administer our Loyalty System, Wager Points, Deposit Points, rakeback, and VIP Club benefits
• Send you promotional offers, such as welcome bonuses, reload bonuses, and tournament updates, where you have consented to receive them
• Improve our Vegas-style gaming environment, troubleshoot technical issues, and personalise your experience across web, mobile browser, and PWA app versions

Legal Basis for Processing

We rely on several legal grounds to process your data, including the performance of our contract with you, compliance with our licensing and anti-money-laundering obligations, our legitimate interest in preventing fraud, and your consent where required for marketing communications. You may withdraw consent for marketing at any time without affecting the lawfulness of processing already carried out.

Sharing Your Information

We do not sell your personal data. However, Our RodeoSlot operations require sharing limited information with trusted third parties necessary to run our services effectively.

• We share payment data with processors and banks to complete deposits and withdrawals, including intermediaries for international wire transfers
• We share information with identity verification providers to complete KYC checks, typically within 48 hours of your first withdrawal request
• We may disclose data to regulatory authorities, such as the Curacao Gaming Authority, when legally required
• We work with game providers like Pragmatic Play, Evolution, NetEnt, and others, who may receive limited gameplay data to operate slots, live casino, and instant win games
• We may share data with law enforcement if we suspect fraud, money laundering, or breach of our terms

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and app to remember your preferences, keep you logged in, and analyse how you use our RodeoSlot platform. Cookies also help us measure the effectiveness of promotions such as free spins and deposit bonuses. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some features of our site.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our regulatory and anti-money-laundering obligations. Typically, we keep account and transaction records for a minimum period required by licensing authorities, even after you close your account, unless a longer retention period is required by law.

Your Rights

Depending on your country of residence, you may have rights regarding your personal data. We are committed to honouring these rights wherever applicable under local data protection law.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention requirements
• You may object to or restrict certain types of processing, including marketing communications
• You can request a copy of your data in a portable format where technically feasible

To exercise any of these rights, please contact our support team at support@rodeoslot.com, and we will respond within a reasonable timeframe, generally within 24 hours for initial acknowledgment.

Data Security

We at RodeoSlot use industry-standard encryption, secure servers, and access controls to protect your personal and financial information from unauthorised access, loss, or misuse. Our security measures apply across all casino versions, including web, mobile browser, and PWA apps for Android, iOS, and desktop. While we take extensive precautions, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and safeguard your login credentials.

International Data Transfers

Because We at RodeoSlot serve players across multiple countries, including Canada, Australia, New Zealand, and various European markets, your data may be transferred to and processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place when such transfers occur, consistent with applicable data protection standards.

Restricted Jurisdictions

Our services are not available to residents of certain restricted countries, including the United States, United Kingdom, Spain, the Netherlands, and several others listed in our Terms and Conditions. We do not knowingly collect or process personal data from individuals residing in these jurisdictions, and accounts identified as originating from restricted locations may be closed in accordance with our compliance policies.

Children's Privacy

Our RodeoSlot platform is strictly intended for adults. We do not knowingly collect personal data from anyone under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, please reach out through our Live Chat, available 24/7, or email us at support@rodeoslot.com. You can also contact us via our official X, Instagram, or Telegram channels. We aim to respond to all privacy-related inquiries within 24 hours.